Continental Airline Tickets

how do I go about asking Northwest Airlines about wheel chair assistance for my reservation already booked?

Have trip summary and receipt but said I needed to wait until a couple of days before travel time to request wheelchair.

Public Comments

1. The airport has wheelchairs that can asst you When you get to the airport just ask for assistance
2. Contact NW. The are great and will give you assistance throuh the AP. Below are some of the things I found on their website. http://www.nwa.com/services/onboard/special/ Pre-planning and Advance Notice We recommend that all our customers make their reservations as early as possible. Although we do not require information concerning the extent of your disability, the more information we have about you and any special requirements you have, the better prepared we are to meet your needs when you arrive at the airport. We do require forty-eight (48) hours advance notice and one (1) hour advance check-in on the day of departure if you: are traveling on a stretcher need oxygen during flight require the use of an onboard wheelchair for lavatory purposes are transporting an infant in an incubator require respirator hook-up to an aircraft's electrical power, where available require the packaging of a wheelchair battery for shipment as checked luggage, when necessary are traveling with a group of ten (10) or more people with disabilities. Assistance at the Airport Northwest's customer service and contract service personnel are available to assist customers with disabilities in boarding and deplaning using our own equipment. We provide transfer service on and off the aircraft using boarding chairs called aislechairs which are uniquely designed for narrow aircraft aisles. If you are making a connection, we will provide assistance between flights using our aislechairs, regular wheelchairs and electric carts. If needed, we will make available your own wheelchair from the aircraft cargo compartment for your use during your layover. Please keep in mind that any required assembly and disassembly and limited time between flights often make this option impractical. Consider leaving your own personal wheelchair checked and take advantage of our wheelchair and/or electric cart service. At your destination airport, we can provide deplaning assistance and make available your personal wheelchair at the gate or at the baggage claim, whichever you prefer. If you choose to have your wheelchair delivered at the luggage claim, we will provide wheelchair service to that area. If you are picking up a customer requiring assistance, please approach the front counter for a gate pass so you can meet your party at the gate. I had a friend that had assistance last spring. We contacted the Airlines a few days prior to the flight. When they did curbside check in the sky cap arranged for the airport assistace all the way to the gate. Yes a tip was in order but that is much better then all of the other lines. You also want to request bulkhead seating (handi-cap). If the are not alot of others needing special seating your traveling companions will be able to set with you. You want to arrive early at the gate because they will want you to board first. You will be the last to de-plane.
3. contact the airline and speak with an official
4. Contact NW directly and make the request. Do not rely that you can have assistance ready at the airport. If it's crowded and busy it may take a while to have someone come with a wheelchair and assist you to the gate. Better to get it arranged ahead of time and know that you took care of it.