Continental Airline Tickets

How do I go about getting an American Airlines voucher?

I am a victim of the recent massive flight cancellations from American Airlines. When my flight was canceled, I called AA and was on hold for approximately 3 hours before speaking to someone. At first, I felt relieved that they were able to find me a flight through Continental. But when I arrived to check in Continental said that while AA had made a reservation, they had not transferred my ticket. By the time I was able to reach someone from American, the flight had departed. And to make it worse, there weren't any further flights going to my destination that day. Since this trip was business related I had to book a flight with Southwest, whom AA does not have a contract with. Being that I booked this flight last minute, it cost me double of what I paid for my original AA flight; Therefore Id like for AA airlines not to give me a refund on my original ticket, but to award me a voucher with a worth comparable to my Southwest flight. Does anyone know how I should go about doing this ?

Public Comments

1. call, speak with no one but a supervisor. Explain your situation, with aggravation and frustration showing in your tone. Threaten legal action (which you have all rights to resort to if such is the case), it was their fault, and they should give u a voucher. Been there... done that..... don't back down.... they buckle under the pressure...
2. Hi I am a manger for American Airlinres. Sadly they wont give any one a voucher for this the only thing that I know that the American is doing is refund. It suck we know. I have had my mom stuck in a city for two days now and I am a manger and can not get her home til tomorrow. Insted of calling American Airlens Air Desk call on of our smaller desk. I world say to call the American Airlines Vacations Desk at 1-800-321-2121 and try them last I have heard they are not busy at all. Sorry about everything.